Privacy Policy

At Organic Food Company, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, mobile site, or place an order with us. Please read it carefully to understand your rights and our practices.

1. Information We Collect

We collect different types of information to provide you with the best possible service and to ensure smooth order processing.

a. Personal Information

When you place an order, register an account, or contact us, we may collect:

• Full name

• Email address

• Contact number

• Shipping and billing address

• Payment method and transaction details (processed securely by third-party providers)

b. Device & Usage Information

Automatically collected data includes:

• IP address

• Browser type and version

• Operating system

• Referring website URLs

• Clickstream and site navigation behavior

c. Order Information

Details of the products you purchase, their quantity, delivery preferences, and order history.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing and delivering your mango orders

• Providing customer service and order updates

• Sending you order confirmations, shipping updates, and account-related notifications

• Improving website functionality and user experience

• Conducting promotions, special offers, and relevant marketing (with your consent)

• Ensuring compliance with applicable laws and tax obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in the following scenarios:

• Courier and delivery services: For order fulfillment

• Payment gateways: To securely process payments (e.g., JazzCash, Easypaisa, Visa/Mastercard integrations)

• Marketing platforms: For email campaigns or retargeting (with your explicit consent)

• Legal and regulatory authorities: When required by law or for fraud prevention

All third-party partners are required to uphold data protection standards equal to our own.

4. Data Protection & Security Measures

We implement multiple layers of security to protect your data:

• SSL (Secure Socket Layer) encryption across our website

• PCI-DSS compliant payment processing

• Restricted access to customer data

• Regular security audits and software updates

Please note that no method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your personal data.

5. Your Rights as a Customer

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you

• Right to Rectify: Request correction of inaccurate or incomplete data

• Right to Delete: Ask us to delete your data (where legally permissible)

• Right to Withdraw Consent: Unsubscribe from marketing at any time

• Right to Data Portability: Receive your data in a structured format

To exercise any of these rights, please email us at organicfoodco.pk@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Maintain shopping cart functionality

• Analyze traffic and performance

• Remember your preferences

• Show relevant ads (via services like Meta Pixel or Google Ads)

You can disable cookies via your browser settings, but some site features may become unavailable.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will promptly delete it.

8. Third-Party Links

Our website may contain links to external sites not operated by Organic Food Company. We are not responsible for the privacy practices or content of these third-party websites.

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example:

• Order and transaction records: Retained for tax/audit purposes (up to 7 years)

• Marketing data: Retained until you opt out

• Inactive accounts: Deleted after 24 months of inactivity

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

📧 Email: organicfoodcompany150@gmail.com

At Organic Food Company, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, mobile site, or place an order with us. Please read it carefully to understand your rights and our practices.

1. Information We Collect

We collect different types of information to provide you with the best possible service and to ensure smooth order processing.

a. Personal Information

When you place an order, register an account, or contact us, we may collect:

• Full name

• Email address

• Contact number

• Shipping and billing address

• Payment method and transaction details (processed securely by third-party providers)

b. Device & Usage Information

Automatically collected data includes:

• IP address

• Browser type and version

• Operating system

• Referring website URLs

• Clickstream and site navigation behavior

c. Order Information

Details of the products you purchase, their quantity, delivery preferences, and order history.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing and delivering your mango orders

• Providing customer service and order updates

• Sending you order confirmations, shipping updates, and account-related notifications

• Improving website functionality and user experience

• Conducting promotions, special offers, and relevant marketing (with your consent)

• Ensuring compliance with applicable laws and tax obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in the following scenarios:

• Courier and delivery services: For order fulfillment

• Payment gateways: To securely process payments (e.g., JazzCash, Easypaisa, Visa/Mastercard integrations)

• Marketing platforms: For email campaigns or retargeting (with your explicit consent)

• Legal and regulatory authorities: When required by law or for fraud prevention

All third-party partners are required to uphold data protection standards equal to our own.

4. Data Protection & Security Measures

We implement multiple layers of security to protect your data:

• SSL (Secure Socket Layer) encryption across our website

• PCI-DSS compliant payment processing

• Restricted access to customer data

• Regular security audits and software updates

Please note that no method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your personal data.

5. Your Rights as a Customer

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you

• Right to Rectify: Request correction of inaccurate or incomplete data

• Right to Delete: Ask us to delete your data (where legally permissible)

• Right to Withdraw Consent: Unsubscribe from marketing at any time

• Right to Data Portability: Receive your data in a structured format

To exercise any of these rights, please email us at organicfoodcompany150@gmail.com

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Maintain shopping cart functionality

• Analyze traffic and performance

• Remember your preferences

• Show relevant ads (via services like Meta Pixel or Google Ads)

You can disable cookies via your browser settings, but some site features may become unavailable.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will promptly delete it.

8. Third-Party Links

Our website may contain links to external sites not operated by Organic Food Company. We are not responsible for the privacy practices or content of these third-party websites.

9. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example:

• Order and transaction records: Retained for tax/audit purposes (up to 7 years)

• Marketing data: Retained until you opt out

• Inactive accounts: Deleted after 24 months of inactivity

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

📧 Email: organicfoodcompany150@gmail.com